Privacy Policy

01Who we are

Brandwave Ventures is a holding company that partners with and acquires small businesses. Our operating companies include Vivid Digital (marketing) and Bizsync (software and AI systems). This policy applies to information collected through this website and its related services.

02Information we collect

Information you give us

When you chat with us, fill out a form, book a call, or otherwise contact us, we may collect:

• Your name, email address, and phone number
• Your business name, industry, and role
• Information about your business and goals that you choose to share
• The content of messages you send us, including chat conversations

Information collected automatically

When you visit our website, we may automatically collect certain technical information, such as your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit.

03How we use information

We use the information we collect to:

• Respond to your questions and requests
• Schedule and hold consultations and calls
• Evaluate potential partnerships or acquisitions
• Provide, manage, and improve our services
• Send follow-up communications by email or text message, where permitted
• Understand how visitors use our website and improve it
• Protect against fraud, abuse, and security issues
• Comply with legal obligations

Conversations about selling a business are treated as confidential and used only to evaluate and discuss that opportunity with you.

04Text messaging (SMS)

If you provide your phone number and agree to receive text messages, we may send you messages related to your inquiry, appointment confirmations and reminders, and follow-up about our services. Message frequency varies. Message and data rates may apply.

• You can opt out at any time by replying STOP.
• For help, reply HELP or email [email protected].
• Consent to receive text messages is not a condition of any purchase.

05Chat & AI assistants

Our website chat may be answered in part by an automated or AI-powered assistant, with our team following up as needed. Messages you send through chat are stored in our customer relationship management (CRM) system so we can respond to you, keep a record of our conversation, and improve our service.

Please don't share sensitive information — such as financial account numbers or government ID numbers — through chat.

06Cookies & tracking

We use cookies and similar technologies to operate our website, remember your preferences, power our chat assistant, and understand how visitors use the site. We may also use analytics and advertising tools (such as those provided by Google or Meta) to measure the performance of our website and marketing.

You can control cookies through your browser settings. Blocking some cookies may affect how the website and chat work.

07How we share information

We do not sell your personal information. We may share information only in these limited cases:

• Our companies: with Brandwave's operating companies (such as Vivid Digital and Bizsync) when needed to respond to your request or provide services you've asked about.
• Service providers: with trusted vendors who help us run our business — such as website hosting, CRM, scheduling, email, and messaging providers — who are only permitted to use the information to provide services to us.
• Professional advisors: with our attorneys, accountants, or advisors, under confidentiality obligations, when reasonably necessary.
• Legal reasons: when required by law or to protect the rights, safety, or property of Brandwave, our users, or others.
• Business transfers: in connection with a merger, acquisition, or sale of assets, subject to this policy.

As noted above, mobile phone numbers and SMS consent are never shared with third parties for their marketing purposes.

08Data retention

We keep personal information only as long as needed for the purposes described in this policy — such as responding to you, maintaining business records, and meeting legal requirements — and then delete or anonymize it.

09Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10Your choices & rights

You can:

• Opt out of text messages at any time by replying STOP
• Unsubscribe from marketing emails using the link in any email
• Ask us to access, correct, or delete the personal information we hold about you

Depending on where you live, you may have additional privacy rights under applicable law. To make a request, contact us using the details below. We may need to verify your identity before responding.

11Children's privacy

Our website and services are intended for business owners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

12Third-party links

Our website may link to other websites, including those of our operating companies or partners. We are not responsible for the privacy practices of websites we don't control, and we encourage you to review their privacy policies.

13Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll update the effective date at the top of this page. Continued use of our website after changes means you accept the updated policy.

14Contact us

If you have questions about this Privacy Policy or want to make a privacy request, contact us: